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tag: Technology

Security and Fire Alarm Automatic Communication Testing

If your car or cell phone is not working, you will know it the moment you try to use it. If an alarm system is not working, you may not know for weeks or months or until the next time you NEED it. Alarm systems must communicate with the central monitoring station in order to be effective. And in many cases, they only communicate with the central monitoring station when there is an alarm.

For alarm systems installed and monitored by Urban Alarm, we automatically test the alarm monitoring on a daily or weekly basis. Alarm systems are programmed to check in with us daily (for internet monitoring or cellular monitoring) or weekly (for phone based monitoring). If the system fails to check in with us, we take action.

This feature is called an automatic communication test. But not all automatic communication tests are equal. Many systems which claim to have these auto tests are not actually testing communications from the alarm system to the central monitoring center. Many alarm panels from major manufacturers use external modules for Internet and/or cellular monitoring. In many cases, their automatic communication tests only detect failures between the external module to the central monitoring center. But they do not detect failures between the alarm control panel and the central monitoring center.

Urban Alarm installs systems that have cellular and internet communication on the alarm control board, not in an external module. When our system tests communication, it is being tested from the alarm control panel to the central monitoring station. This method of testing is more reliable and more effective.

Many alarm monitoring companies do not enable automatic communication testing: make sure you check with your alarm monitoring company. Ideally, your system will perform an automatic test daily, but minimally it should check for a communication test weekly.

So remember:
  • Your alarm system should perform an automatic communications test at least weekly and ideally daily.
  • Alarm system communications tests should test the full communications path -- from panel to central station automation systems.

Posted on September 5, 2012
Tags: Alarm System Tips, Technology


Google’s New Sign-In Security is Important to Your Physical Security

HID Card and PIN Access ControlGoogle recently launched their advanced sign-in security, which makes use of “Two Factor Authentication”. In the case of Google, this is a strategy to prevent unauthorized access to your gmail account. However, securing your email account has far-reaching implications beyond just your email.

Someone getting into your primary email exposes you to identity theft, financial theft, as well physical burglary. Your account may also become the source of spam email or used to target your email contacts.

Google’s new authentication works on the same principle used for physical door access, in which two methods of identification is orders of magnitude better than one. For Google, that means using your login name and password plus a “token” which is constantly changing (one which you may obtain from your cell phone or other device) to add an extra level of security to your email account. In a physical access control system, the parallel would be the use of both a proximity card or fob and a numeric pin code to gain entry.

In each scenario, you must both have something and know something for access. This double-layered system prevents your password (or pin) from being hijacked and your accounts being hacked. It is the same principle as your ATM card (which you must have, but you must also know your pin).

Two factor gmail login adds a small but reasonable level of inconvenience. Think of what a thief would know (e.g., travel itinerary, addresses, relations, personal codes, maybe your security alarm system password) if they got into your email account, which in many cases is all too easy.

For information on how to set up Google Advanced Sign-In, visit Google’s official blog.

Two Phase Access Control

 

Posted on February 20, 2011
Tags: Technology, Internet Security, Access Control


Minimizing the Damage if your Computer is Lost or Stolen

On December 12th, hackers were able to compromise and download the user names and passwords from a highly visible and respected blog media network. The account database itself was only for the login information to the commenting functions of these sites. In itself there was very little that could be exploited with the information. However, it called out the widespread practice of using poor quality passwords, and worse, using the same passwords on multiple sites.

The two most frequent and devastating errors and omissions made by computer users is 1. not backing up and 2. using poor quality passwords. Both of these present significant risks in day to day life but have an added risk when it comes to burglaries, theft, and loss.

First, take the odd burglary Marc Fisher wrote about this week in the Washington Post. Marc’s home was broken into and, among other items, the burgler took his son’s laptop. The burglar, illustrating a bizarre lack of discretion, actually posted a picture of himself to son’s Facebook account (the only insight here is don’t assume a burglar will do or not do something because it seems rational to you or me). Now not only does does the son not have a backup, he has lost data that is important to him, but burglar has access to his data and potentially his passwords.

The 5 steps in minimizing the damage if your computer is lost or stolen:

  1. Make multiple backups. Follow the 3 - 2 - 1 approach which is three backups, in at least two different formats (e.g., DVD-ROM and Hard Drive), with at least on off-site copy.
  2. Use complex passwords of at least 8 characters and preferably 12 characters. Mix numbers into the password characters. The Wall Street Journal article analyzed the Gawker leak and illustrates how poor many passwords are.
  3. Use a different password for each site or at least the sites with sensitive data. Your email account can be a treasure trove of information since not only the archived emails are accessible but someone can “reset” the password on other sites often with only access to you email account. Some hackers setup sites the entice people to register only to get their email address and password knowing a significant percent of those passwords will work on the users primary email account.
  4. Encrypt sensitive data. Microsoft Windows 7 has the BitLockers feature and Apple Mac OS X has FileVault.
  5. Store your laptop (and all other valuables) serial number in a safe and accessible place (e.g., a Google Doc). One of the few ways electronics may be recovered is if you are able to provide your serial number to the police. They will register your stolen device in a database and if they thief tries to sell it at a pawn shop the police will be notified.

And the best defense is of course keeping it from being stolen in the first place. Don’t leave electronics or valuables visible from outside your home. If they can be seen through the window the chances of being stolen are much greater. Arm your alarm system for instant mode even when you are home in the middle of the day.

Backup Resources:

I use a Mac and backup locally with Apple Time Machine. This is a free application that comes in OS X.

Available for on-site and off-site backups on Mac, Windows, and Linux is CrashPlan. This is a very flexible free and paid application which give you multiple options for cost effective backups.

For off-site backups I use Mozy AND JungleDisk. Both offer large abouts of off-site storage (think 300GB of photos) for very reasonable costs.

Password Management Resources:

Having a different complex password is easier said than done. A management application which keeps track of passwords, generates secure passwords, and brings up the information when you need it is helpful. 1password.com and lastpass.com are feature-rich and effective. (CM84QPQQ3ER9)

 

Posted on December 20, 2010
Tags: Residential Security, Technology


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