Proactive System Monitoring
Security systems often use servers and information technology (IT) systems that are common in the computer world. Traditional security companies, however, often do not give the proper level of attention required by these systems.
Video and Access Control servers are mission critical and need to be monitored to ensure they are working when it counts. In addition to regular system testing by day-to-day users, external monitoring can flag issues when they happen or even before they happen.
Proactive monitoring uses a traditional IT infrastructure to monitor the availability and resources of video, access control, and other elements of a security system. Urban Alarm uses systems such as Zabbix and Pingdom for the day-to-day monitoring and management of these systems that utilize servers or other IT infrastructure.