Urban Alarm is the only security company in the Washington DC Metro Region that:
Urban Alarm was founded by Miles Fawcett, an entrepreneur born and raised in the Dupont Circle area of Washington DC.
1994 - Miles founded Interactive Applications Group (iapps), a creative technology company providing website design and development services for over 100 of the region and nation's leading nonprofit organizations, including The National Children’s Museum, Annenburg Foundation, Packard Foundation, Ford Foundation, Meyer Foundation, and Howard Hughes Medical Institute.
1998 - Miles moves iapps into 10,000 square feet of new office space in the Woodley Park neighborhood of DC. Needing security for the new office, he signs up with a national security company under a five year contract. He then struggles to get adequate service and vows never to work with them again.
2003 - With the office's existing five-year security and access control contract coming to an end, Miles searches for a company that balances community investment, technical skills and capabilities, and excellence in customer service to replace the previous company. When ha can find no company that meets his criteria, he starts Urban Alarm as a division of SaiComm LLC (named after his first daughter, Saira).
2004 - After implementing solutions for Miles's business and home, Urban Alarm adds its first unrelated residential and commercial customers. In December 2004, Miles merges his company, iapps, into Boston-based Bridgeline Software and begins his transition to focus on Urban Alarm full time.
2006 - Urban Alarm adds its 100th ongoing customer to its security monitoring services.
2007 - Urban Alarm expands into Maryland.
Alexander Keely is hired, as Associate General Manager, to run day-to-day operations and take the lead in managing customer relationships.
2008 - Urban Alarm extends its services to include "Urban Concierge" and is the only security company in the DC region that offers full concierge services to its monitored customers.
Urban Alarm is licensed in Virginia to provide security and related services to customers located in The Commonwealth.
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According to FBI statistics, the month of July is when the most burglaries happen. Pair the coming summer holidays with an urban environment in the midst of an economic recession, and it seems a perfect storm for -- you guessed it -- home break ins.
But fear not. DC’s Urban Alarm is poised to become the area’s premiere security company -- and establish itself as the only one, as its slogan states, that can offer its customers Total Peace of Mind.
After years of contracting for security systems at his home and business, lifetime Northwest DC resident Miles Fawcett became frustrated with the lack of responsiveness and quality of service he received. After shopping around and not being impressed with what he found, Fawcett started his own security company. Five years later the team at Urban Alarm is redefining what a security company can be.
Mira Saxena, VP of Communications