Why is using a licensed company important to me?

Every State and County has its own set of requirements around the licensing of companies. These requirements set a bar for the level of professionalism and compliance for companies. They include requirements such as background checks for employees and owners, to training, to insurance and bonding requirements.

Security and fire alarm systems are unique in that if something is not done correctly you may not know years down the road when something does not work when you need it. If you every have an insurance claim or other issue related to the work of your vendor, and they are not licensed, insurance may not cover the losses.

Unlicensed companies often cut other corners such as taxes, workers comp insurance, or liability insurance all of which can come back to you if something goes wrong.

Review the requirements in your location. For more information on security alarm business licensing requirements in Washington DC, Maryland, and Virginia visit Urban Alarms Local Alarm Program Page.

 

Can you monitor our existing smoke detectors?

There are generally two types of smoke detectors which may be installed in your home: 120v sensors generally installed by an electrician; and “low voltage” smoke detectors that are generally connected to, and monitored by, a security alarm system. More details about the differences in these systems are available on our blog.

If your smoke sensors are currently not monitored by an alarm system, they generally can not be monitored; however there are some exceptions.